Luz is very knowledgeable and easy to communicate with. She is also kind and funny!

Luz is the most determined, patient, caring, educated and informative agent I have ever met. Luz is the only agent I will ever recommend, as she makes sure her buyers are at ease during the whole buying process. We will always choose Luz!

Luz was very knowledgeable and attentive. She kept me in the loop at all times. She conducts herself with professionalism and was always honest and available.

Luz Serrano is a solid realtor and has been great to us. I would recommend her to everyone if I can. She is very strong minded and she never backs down. I appreciate all of her hard work and everything she has done to make all this work out for us.

Thank you Lucy so much for helping me sell my home. I was blown away by your knowledge and couldn’t be more please with how things turned out. I am incredibly grateful that I chose you as my realtor. Your insight was extremely valuable and couldn’t have done this without you. You made this process smooth and easy for me to understand. I highly recommend Lucy as your realtor, she was very patient throughout this difficult process of selling my home after living there for so long. She was always available for any of my questions big or small, she always made me feel comfortable enough to pick up the phone and call her with any concerns I had. I was extremely happy with my experience working with Lucy. Definitely will call her when I am ready to find my new home!

What can I say, Luz Serrano was just simply AMAZING! She worked so hard and tirelessly to get me where I am right now and I am super Thankful for her dedication, compassion and over all work! I am glad that I waited to work/find the perfect realtor, it was well worth the wait and I am super grateful for that! Luz, Thank u so much! You went above & beyond not only for me, but for everyone you have assisted/partnered with, and still working within this process all at the same time! Within this process I have learned that being a realtor is not an easy job. Your background in human services, humbleness, integrity, honesty, and PATIENCE especially with a first time buyer sure sets you apart from the rest! What a Blessing you have been to my family and me, I am sure others you have worked with feel the same way! I would HIGHLY RECOMMEND HER when searching for your next or first home!

Ms. Serrano was attentive to my needs. I appreciated that she was well informed and her feedback honest. Although she wasn’t familiar with the North End of Hartford, she listened to my given experience of 30yrs in the area, and believed in my enthusiasm. She did really well and remained optimistic. I’ll refer in a heartbeat.

Luz was wonderful to work with. Very flexible, knowledgeable, and helpful. I am glad I chose her as my realtor, will definitely recommend her every time.